Returns & Exchanges

At Something Went Wrong, we understand that sometimes a piece doesn't fit your space as expected, which is why we offer a 30-day hassle-free return policy on all home goods. We are committed to ensuring your living space feels exactly right, even if the first choice wasn't the perfect match.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package over any old labels.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.