Frequently Asked Questions
Everything you need to know about styling your space.
How do you handle shipping for fragile home decor items?
We take extra care with your orders, using reinforced eco-friendly packaging and bubble wrap to ensure your ceramics, glassware, and furniture arrive in perfect condition.
What is your return policy if a piece doesn't fit my room?
We offer a 30-day 'Change of Heart' return policy. If the item doesn't suit your space, you can return it for a full refund or store credit, provided it is in its original packaging.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by destination and are calculated at checkout.
Are your wooden furniture pieces sustainably sourced?
Yes, we are committed to sustainability. All our wooden furniture is crafted from FSC-certified timber or reclaimed materials to minimize our environmental footprint.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.